Marketplace FAQ

What can I use Marketplace for?

Marketplace is a moderated local noticeboard for sales, swaps, wanted requests, rentals, services and community notices. A longer-term business or community-group contact belongs in the Directory. Buyers and sellers arrange their own transactions.

How do I post a listing?

After signing in, Post listing opens the classified form. It includes a category, listing type, title, description, price information, condition, location and handover options. Photos can show the item and any defects. The posting help explains the available fields.

Can I finish an advertisement later?

Yes. Save as draft keeps an unfinished listing in your account. A draft is not public. The account page separates drafts, pending listings and live advertisements so their status is visible.

Why is a new or edited listing pending?

New listings are reviewed before they appear publicly. Editing a live listing returns it to pending review, including changes to its images. The account page shows its current status. A submission confirmation does not mean the advertisement has been approved.

How long does a live listing stay up?

Live Marketplace listings expire after 45 days. Your account shows the listing status and the available renewal or relisting actions. It also has options to close a notice or mark an item sold, a request found or a rental rented when it is no longer available.

How do I contact a seller?

Contact seller opens the enquiry form on a live listing. It asks for a name, email address and message, with a safety acknowledgement. An account is not required to send an enquiry. The form uses email for seller enquiries. The seller can reply to the address you provide. A phone number appears on the reply page only when the seller has selected that contact option.

Does Kalgoorlie.info take payment or guarantee a deal?

Kalgoorlie.info provides the noticeboard and enquiry tools. Payment, inspection, collection and delivery are arrangements between the people involved. Scamwatch recommends inspecting expensive items before payment and checking that payment details match the intended recipient.

How do I report a suspicious listing or message?

The Report listing link on a live advertisement sends its reason and details for review. Account help also covers security codes and password resets. Passwords, sign-in codes and identity documents should remain private. If money or banking details have been exposed to a scam, contact the bank promptly and use Scamwatch’s reporting options.