Directory FAQ

What is the Kalgoorlie.info Directory?

It is a local directory for Kalgoorlie-Boulder and the Goldfields, covering practical places, services, community groups, accommodation, pubs, mechanics, health, visitor help and more.

Can a local business, group or service add its own listing?

Yes. Registered users can submit local profiles for review, including businesses, clubs, community groups, trades, cafes, tours and accommodation.

Can I edit my own directory listing?

Yes, once the listing is connected to your account. Owners, organisers or approved managers can submit updates for review.

What does claim or manage a listing mean?

It is shown on admin-added listings so the real owner, organiser or authorised manager can request access and update the local profile.

Why are some listings added by admin?

Admin listings help build useful local coverage before every place, group or business has registered. Owners and organisers can still claim and improve them.

What details should a directory listing include?

Use a clear name, category, public phone, website or social link, address or service area, opening notes, photos if available and a plain description of why the listing is useful.

Can trades be listed?

Yes. Trades belong in categories such as directory trades or related service categories.

Can accommodation operators be listed?

Yes. Hotels, motels, caravan parks, cabins and local stay providers can be listed under accommodation or caravan parks.

Can a business be in more than one category?

If the business genuinely fits more than one area, admin can decide the best category setup. Avoid duplicate listings that confuse users.

Are photos allowed?

Yes, where supported. Good photos help visitors recognise the place and trust the listing.

Can I list a home-based business?

Yes, if it is a real local service and the description is accurate. You can use a service area if you do not want a private address shown.

How long does approval take?

Approval depends on admin review and workload. Listings that are clear, local and complete are easier to process.

What listings may be rejected?

Spam, misleading claims, unsafe services, illegal offers, duplicate entries or listings outside the site area may be rejected.

Can customers leave reviews?

The directory is focused on business information first. If reviews are added later, they should be moderated carefully.

How do I report wrong business details?

Use the contact or correction options and include the listing name, wrong detail and the correct information if you know it.

What is the social linkback badge?

It is a trust and promotion badge for advertisers who can show a proven public linkback to Kalgoorlie.info from Facebook, Instagram or another relevant channel.

Does a directory listing help SEO?

A clear local listing can help users and search engines understand the business, especially when name, category, location and contact details are consistent.

Can tourism operators use the directory?

Yes. Tours, attractions, prospecting businesses, transport and accommodation operators can use it to reach visitors.

Where do I browse categories?

Start at the local directory and choose the category that matches what you need.

Where do I sign in for directory tools?

Use the directory user menu or marketplace login. After login, return links should bring you back to the directory task you started.