Kalgoorlie.info knowledge base

Using Marketplace and Directory accounts

Practical notes for posting Marketplace listings, managing Directory business profiles, claiming a business and keeping your account secure.

Start here

  • Create an email account, or use Google as an optional shortcut.
  • Email sign-in uses your password plus a six-digit security code sent to your email.
  • The same account can post Marketplace listings and manage Directory business profiles.
  • Marketplace posts are short-term classified notices. Directory profiles are longer-term business entries.
  • New Marketplace posts, Directory submissions and Directory edits are reviewed before they appear publicly.
  • Claiming an existing Directory business sends a request to Kalgoorlie.info. It does not give instant control.

Current options

Listing types

  • Sell
  • Swap
  • Wanted
  • Rent
  • Giveaway
  • Service

Categories

  • For sale
  • Wanted
  • Swap
  • Rentals
  • Services
  • Community

Condition labels

  • Not specified
  • New
  • As new
  • Good used
  • Well used
  • For parts or repair

Handover choices

  • Local pickup
  • Meet in public place
  • Can deliver locally
  • Buyer to arrange freight
  • Digital/remote service

Price options

  • Fixed price
  • Negotiable
  • Free
  • Swap only
  • Offers invited

Local areas

  • Kalgoorlie
  • Boulder
  • South Kalgoorlie
  • Somerville
  • Hannans
  • Lamington
  • Piccadilly
  • West Kalgoorlie
  • Kambalda
  • Coolgardie
  • Other Goldfields

Contact choices

  • Email form
  • Phone shown on reply page
  • Email form and phone

Directory options

What is the Directory for?

The Directory is for local businesses, trades, services and places that people may need again later. A plumber, mechanic, accommodation provider, cafe, real estate office or tour operator belongs in the Directory rather than as a short Marketplace post.

How do I add a business?

Open the Directory and choose Add business. If you are not signed in, you will be sent to login first and then returned to the Directory form. Choose the category, add clear contact details and describe what the business does. The listing is held for review before publication.

How do I edit my Directory listing?

Open My directory listings from the Directory user menu. Edits go back to pending review so old public details are not silently replaced with unverified changes.

How do I claim an existing business?

Admin-created listings show Claim business. Use it if you own, manage or are authorised to update that business. Add a short note explaining your connection. Kalgoorlie.info reviews the claim before assigning the listing to your account.

Why do badges matter?

Badges make a Directory profile easier to understand at a glance. They show whether a listing has an approved owner or whether a business has publicly promoted Kalgoorlie.info with a verified social linkback.

Which Directory categories are available?

Badges

Claimed by owner

This badge appears after Kalgoorlie.info approves a business claim and assigns the Directory profile to a user account. It tells readers that the profile has an approved person behind it who can submit updates for review.

Promotes Kalgoorlie.info

This badge is for businesses or promoters who advertise or share Kalgoorlie.info on Facebook, Instagram, TikTok or another public channel with a checked link back to Kalgoorlie.info. Admin must verify the proof URL before the badge appears.

What are the benefits?

Badges help listings stand out, build reader confidence, show local involvement, and give businesses a clearer reason to share their Kalgoorlie.info profile. They do not guarantee ranking, endorsement, quality, licences or availability.

How do I ask for one?

Claim your Directory listing first. For the promoter badge, send the public social post or profile URL that links back to Kalgoorlie.info through the contact form or partner page. Kalgoorlie.info reviews the link before enabling the badge.

Posting a listing

What should the title say?

Use a plain title that names the item or need. "Wanted: small fridge" is better than "Please help".

What goes in the description?

Add condition, size, age, faults, pickup suburb, payment expectations and anything a buyer would ask before arranging a time.

How does price work?

You can enter a number, choose a price option, or use the price note for words such as "free", "negotiable" or "swap only". Be clear before meeting.

Can I save a draft?

Yes. Save as draft if you want to finish later. Drafts are visible from your account page, not to the public.

Can services and rentals be listed?

Yes, if the listing is lawful and local. Add licence, insurance or qualification details where they matter.

Images

You can add up to three images. Each image must be JPG, PNG or WebP and no larger than 3 MB. Images are resized after upload so the longest side is no more than 900 px.

  • Use your own photos.
  • Show defects honestly.
  • Do not upload private documents, faces of children, number plates, or screenshots with personal information.
  • You can make an image the main image, replace an image, or delete images from the edit screen.

Moderation and expiry

  • New listings are checked before they appear.
  • Edited live listings return to pending review before they appear live again.
  • Live listings expire after 45 days.
  • You can close, delete, duplicate, relist or mark your own listing sold, found or rented from your account page.
  • Directory business submissions, edits and claim requests are also reviewed before they affect the public Directory.
  • Moderators may reject, remove or edit listings for spam, impersonation, safety, legal or clarity reasons.

Replies and reports

Use the contact form on a listing to message the seller. Your reply is sent by email. If the seller has allowed phone contact, their phone can appear on the reply page.

  • Watch a listing to keep it in your account.
  • Save a search and turn on email alerts for new approved matches.
  • Use a public seller profile if you want other users to see your live listings and feedback.
  • Leave simple 1-5 feedback after a deal or useful contact.
  • Report a listing or user if something looks suspicious.

Account security

How email sign-in is protected

Email sign-in has two steps: your password, then a six-digit code sent to your account email. The code expires after 20 minutes. If someone knows your password but cannot access your email, they should not be able to finish sign-in.

What should I do with security codes?

Never give a sign-in code, password reset link or verification code to a buyer, seller, courier, caller or anyone claiming to be support. Kalgoorlie.info will not ask you to read a code back to prove who you are.

What happens after a password reset?

Password reset links are sent to the account email, expire after a limited time, and are cleared after use. If you did not request a reset, ignore the email and contact support if you see other suspicious activity.

Why are Directory claims reviewed?

Business profiles can affect customers, phone calls, bookings and reputation. Claim requests are reviewed so one user cannot take over a business listing simply by clicking a button.

How is abuse limited?

Login attempts, code resends, password resets, Directory submissions and claim requests are rate-limited. Public changes are moderated. Admin actions and important account events are logged so suspicious activity can be checked later.

Safety

  • Meet in a public place where practical.
  • Inspect items before paying.
  • Do not share banking passwords, verification codes or identity documents.
  • Be careful with couriers, deposits, gift cards and urgent pressure.
  • For business listings, use public business contact details rather than private personal information where possible.
  • Report impersonation, fake business claims or suspicious messages.
  • The website is a noticeboard. Buyers and sellers are responsible for their own deals.